Global Online Enrollment System is no longer available and it is now replaced by Trusted Traveler Programs (TTP)
Posted on: December 29th, 2017
Since 1st
of October 2017 CBP launched officially their new system for Trusted Traveler applications
that include programs such as Global Entry, Nexus, Sentri and etc. The new TTP
platform is presented as more secure and user friendly. That change was
announced on September on the official website of U.S. Customs and Border Protection https://help.cbp.gov/app/answers/detail/a_id/1207/~/%2A%2A-breaking-news-from-the-cbp-information-center-%2A%2A.
The new
system may bring to the user better experience and security in the long run but
that change may confuse other as people has already complained.
Here is the brief
guide how to proceed with your application if you have already started the
process on the old GOES system.
All
the information applied before the mentioned date was transferred to the new
place on the internet dedicated to the purpose. The Trusted Traveler Program
currently is set on a cloud-based website - https://ttp.cbp.dhs.gov. This web
venue is owned by the
But
we will explain to the newbies what to do later in this article.
Before
that, the old members or applicants have to know that their information isn’t
hard to be found and matched to the stats entered on the GOES page. Trying to
reach your account through the old website will only redirect you to the new
one. And there three choices appear on the screen – one for the members of the
program, another one for those that consider enrolling and one for the people
who have started the application procedure but haven’t finished it. But
regardless of what your status is being on the Trusted Traveler Program website
for the first time requires creating an account on login.gov service.
Everyone
has to submit some personal data – the members and the applicants have already
obtained PASSID and besides that it is a must to fill in your first, middle and
last name, your place of birth and date of birth. Don’t get annoyed if you have
gone through this stage previously – if your data matches what have been
submitted to the GOES website, you will be directed to the dashboard of your
profile and will be convinced that the information migrated successfully from the
old “house” to the one that has been freshly built.
Don’t
panic if the data does not match – might be an error that can be fixed. You
need to turn for support to the Help Desk of CBP at
https://help.cbp.gov/app/ask. And we recommend you to select Trusted Traveler
Programs option when asked about a primary topic you look for and the
explanation of the issue has to be placed or found in the subtopic. Dialing
855-873-4637 may also be helpful – there will be someone on the line Monday to
Friday (except for federal holidays) from 8:30 AM to 4:00 PM.
Easier for US citizens who
travel frequently
For
all who have used the old system, the recently created Trusted Traveler Program
website will look and feel like it’s easier to process and gives a higher level
of user experience. For those considering clicking on the “Get Started” button,
we have to tell that it is a service provided to
It’s
not a visa but it eases the traveling process. But before being granted a
5-years membership in the Trusted Traveler Program, you have to be checked and
confirmed to be a person of low-risk, interviewed several weeks or months after
applying and paying 100 US dollar – a non-refundable fee (though reimbursement
is available for certain types of credit cards). The share of people who are
rejected in the process is less than five percent and for those who have been
granted members it’s even more unusual to have their status revoked.
